Frequently Asked Questions
Everything you need to know about your next ride.
How long does shipping take for complete scooters?
Standard shipping typically takes 3-7 business days. Express options are available at checkout for those who want to hit the skatepark sooner.
Do you offer professional assembly services?
Yes, all scooters purchased in-store come with free assembly. For online orders, scooters are shipped 95% assembled; you only need to tighten the bars and clamp.
What is your return policy for parts and accessories?
We offer a 30-day return policy for all unused items in their original packaging. Please note that installed parts cannot be returned unless they are faulty.
Are the scooters covered by a warranty?
All our scooters come with a manufacturer's warranty covering structural defects. The duration varies by brand, typically ranging from 3 to 12 months.
How do I know which scooter size is right for me?
As a general rule, the handlebars should sit between the rider's hip and belly button. Check our detailed sizing guide on each product page for specific measurements.
Do you offer Buy Now, Pay Later options?
Yes, we support various flexible payment methods including Afterpay, Zip, and Klarna so you can gear up now and pay over time.